We are usually asked about:

What type of things should I consider before buying a spa?

There are many models of spas to choose from, but when selecting a spa you should consider your own personal needs.  You need to consider whether your spa is going to be used for hydrotherapy, a place to relax with friends and family, or for entertaining. Spas are not a one size fits all product, there are models to suit from the tallest to the shortest person and models to suit lifestyle choice. Leisure Spas are the Authorised Dealer for Bullfrog Spas and carry the largest range of Australian-made spas from Spa Industries Global, so choosing the right one is made even easier, but you should still test the spa for comfort.  This means getting into a spa with water in it.

The most important points to consider are, checking that the seats provide you with comfortable support. You should not have to slide down into the spa as you would do in a normal bath.  When sitting in any of the seats in the spa, the water should reach shoulder level.  If it doesn’t, you will not get the full hydrotherapy impact.  Stay in the spa for at least 5 minutes.  At the end of that time, you will know whether the seating and jet configurations are comfortable.

Why should I buy a Spa Made by Spa Industries?

We carry only the top brands of Australian & American made spas.  We realise the importance of having a local New Zealand Spa Warranty backed by the manufacturer.

Spas come in a range of prices and configurations, however you should also consider the after sales service of your spa.  Being able to source the service and spare parts locally is an important consideration when choosing your spa.

Quality is our number one priority, delivering as superior product that offers value for money.

What is the Warranty?

Spas purchased from Leisure Spas are supported by the Manufacturer Warranty – from Bullfrog Spas International or Spa Industries Global. This is a more comprehensive warranty than most spa retailers will provide, and is not limited to the individual dealer providing it. A product warranty is an agreement between you and the manufacturer on the performance and reliability of your spa.

Our friendly service team is ready to answer any questions you have to request any specific warranty information on the spa you are choosing. For specific product spec info please contact us anytime 7 days a week.

How do I fill my spa with Water?

All portable spas are filled using a normal garden hose and it is recommended to fill through the filter box. This helps prevent airlocks from occurring within the filter pumps.

How often do I need to drain the Spa?

If equipped with our Ozone system, this can be as little as once every 3-4 months depending on the useage of the spa.

What is Hydrotherapy?

Hydrotherapy is the use of water to revitalise, maintain, and restore health.

Many medical practioners and specialists today, will recommend hydrotherapy for all types of rehabilitation.

When used in conjunction with the jets and the warm water in a spa, the healing properties intensify and your spa becomes the perfect place to rejuvenate those overworked muscles or help relieve the pain associated with other ailments. Hydrotherapy is also perfect for relaxation, and therefore your spa becomes the perfect tool to relieve stress.

What is the purpose of a Eco Pump?

Our exclusive Hi-Flow Eco-Spa Filtration System outperforms every other circulation pump of its kind. Enabling maximum filtration of the water in your spa with the greatest energy efficiency and is designed to simultaneously increase heater efficiency.  Filtering your spa water 4X faster than a standard circulation pump and 50% better flow/watt ratio, saving energy with lower running costs – earning it the industry’s first 10-Star Energy Rating (Made in North America).

How do our Spas heat the water?

Our spas are smarter than most. You can now control your spas operations 7-days-a-week, meaning more flexibility to tailor your spa to suit your lifestyle. Ready when you are, and iSPA upgrade allows for even greater connectivity to your spa, from anywhere and at any time. You can remotely lock your spa settings, or up the temperature at the last minute when you have unexpected guests arriving. Discover a world of possibilities with instant access from your smart phone – available on all spas.

What surface does the spa need to sit on?

Your spa needs a good solid foundation. If the foundation is inadequate, it may shift or settle after the spa is in place causing stress to the shell. For further information on the placement of your spa, download our pre delivery guide

How do I connect my spa to power?

New Zealand requires that every spa must have its own designated electrical circuit with RCD or Isolating Switch installed by a registered Electrician. You can generally choose to either “plug-in” or hardwire your spa, but your spa normally does not come with a plug or cord attached as it depend on what power you may have available, how far your spa is located to power point, and how the wiring options will affect how it functions. The cost difference between a plug-in and a hardwired spa is minimal, each spa has custom spec with wiring options – talk to our friendly team today to help you understand what Load-Shed or Full-Load capacity will affect your use of the spa, and what is the best solution for you.

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